Terms & Conditions 9 Kiss — The Complete Guide for Malaysian Players

Welcome to 9 Kiss, a trusted online entertainment platform designed exclusively for players in Malaysia. This Terms & Conditions document ("Agreement") is a legally binding contract between you ("Member" or "User") and 9 Kiss ("Platform", "We" or "the Company"). This Agreement governs your access to and use of all services, features, games and content available on the platform 9 Kiss.

By registering an account, accessing, or using any part of the 9 Kiss, you automatically agree to be bound by all the terms and conditions set out in this document. If you do not agree with any part of this Agreement, you are not permitted to register for or use the platform 9 Kiss. Please read this document carefully in its entirety before making any decision to register.

9 Kiss reserves the right to amend, update, or modify these Terms & Conditions at any time without prior notice for minor changes. For material or significant changes that substantially affect member rights, 9 Kiss will provide reasonable notice via registered email or in-platform notification. Continued use of the platform following any changes will be deemed acceptance of the revised terms.

To register for and use the platform 9 Kiss, you must satisfy all of the following eligibility requirements without exception. These conditions are not optional — they are absolute requirements that are fully enforced.

• You must be at least 18 years on the date of registration. 9 Kiss takes this age limit compliance very seriously and conducts stringent age verification checks.
• You must be a legally valid and eligible individual with the capacity to enter into a binding agreement under the laws applicable in Malaysia.
• You must register only one account on the platform 9 Kiss. Multiple account registrations by the same individual are strictly prohibited and may result in the closure of all associated accounts.
• The information you provide during registration must be accurate, complete, and up to date. Any false or misleading information may result in account closure and forfeiture of any balance or bonuses.
• You are solely responsible for the security of your account login information 9 Kiss your, including your username and password.

Each account 9 Kiss is for the personal use of the registered member only. You are not permitted to share, transfer, or allow any other party to access your account. 9 Kiss is not liable for any losses arising from unauthorised access to your account caused by your own negligence in safeguarding your login credentials.

Platform 9 Kiss supports a wide range of local Malaysian payment methods to ensure a smooth deposit and withdrawal experience for all our members. All financial transactions on 9 Kiss is subject to the following terms and conditions.

Accepted Deposit Methods: 9 Kiss accepts deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX through major Malaysian banks including Maybank2u and CIMB Clicks. All payment methods are processed securely, and deposits are typically credited to your account within seconds.

Withdrawal Requirements: To process a withdrawal, the account 9 Kiss you must have completed the full identity verification process. The name on the bank account or eWallet used for withdrawals must match the name registered on your account 9 Kiss your. 9 Kiss reserves the right to request additional documentary proof before approving any withdrawal that exceeds certain limits.

All transactions on 9 Kiss are recorded and monitored for security and compliance purposes. 9 Kiss reserves the right to withhold or suspend any transaction suspected of involving unlawful activity, fraud, or a breach of these terms. In such cases, the 9 Kiss will contact the relevant member via their registered email address to request clarification or additional documentation.

9 Kiss offers a wide range of exciting bonuses and promotions for both new and existing members as part of our commitment to delivering real value to our Malaysian player community. All bonuses and promotions are subject to specific terms and conditions as outlined below.

Welcome Bonus: New members 9 Kiss eligible to receive a 100% Welcome Bonus on your first deposit, up to a maximum of RM500. The bonus will be automatically credited to your account once your first deposit has been successfully processed. The Welcome Bonus is subject to a wagering requirement of 20 times the bonus value before it can be withdrawn as cash.

• Example: Deposit RM200, receive a RM200 bonus. Wagering requirement = RM200 × 20 = RM4,000 must be wagered before the bonus can be withdrawn.
• Bonuses may only be used to play eligible games on the 9 Kiss. Not all games contribute equally towards wagering requirements.
• Members are eligible to receive the Welcome Bonus once only, applied to their first deposit on the platform 9 Kiss.
• Bonuses are non-transferable, non-exchangeable and cannot be combined with other promotional offers unless otherwise stated.

Weekly Cashback: Active members 9 Kiss who meet certain criteria are eligible for a weekly cashback based on their net losses within that calendar week. The cashback percentage and conditions may vary depending on membership tier and game type. Full details of the cashback programme are available in the Promotions section of the platform 9 Kiss.

Platform 9 Kiss provides a safe, fair, and enjoyable gaming environment for all members. To ensure a positive experience for everyone, all members are required to comply with the following rules of play and standards of conduct.

Strictly Prohibited: The following are strictly prohibited on the platform 9 Kiss and may result in immediate account closure and forfeiture of all balances and bonuses:

• Registering more than one account or using a false or borrowed identity.
• Using any automation software, bots, scripts, or third-party tools to play or interact with the platform.
• Engaging in any form of cheating, collusion, or game manipulation that is detrimental to other players or the platform 9 Kiss.
• Attempting to exploit bugs, technical errors, or system vulnerabilities for unauthorised gain.
• Using the platform 9 Kiss for any money laundering or illicit financing activities.
• Allowing any individual under the age of 18 to access or use your account.

9 Kiss operates a sophisticated monitoring system running 24/7 to detect any suspicious activity or rule violations. The 9 Kiss reserves the right to investigate any account suspected of violating these terms and to take appropriate action, including temporary suspension or permanent closure of the account in question.

Protecting members' personal data is our top priority 9 Kiss. We collect, store, and process your personal data in accordance with our detailed Privacy Policy, which forms part of this Agreement. The platform 9 Kiss is protected by 256-bit SSL encryption, ensuring that all data transmitted between your device and our servers remains fully secure.

Personal data collected by 9 Kiss including registration details, transaction records and platform usage data. This data is used solely for platform operations, identity verification, payment processing, legal compliance and service improvement. 9 Kiss will not sell, rent, or share your personal data with third parties without your consent, except as required by law or the relevant authorities.

You have the right to access, correct or request the deletion of your personal data by contacting our support team 9 Kiss. For more information on how we handle your data, please refer to Privacy Policy of ours in full.

9 Kiss is fully committed to responsible and safe gaming practices. Our platform is purely for entertainment and is not a means of generating income or resolving financial difficulties. We encourage all members to play within their means and to enjoy gaming as a healthy leisure activity.

Platform 9 Kiss provides the following tools to help members maintain control over their gaming experience:

• Deposit Limit: Set daily, weekly, or monthly deposit limits through your account settings.
• Loss Limit: Set the maximum loss amount you are comfortable with and the platform will stop your session once this limit is reached.
• Session Limit: Set a time limit for each of your gaming sessions at 9 Kiss.
• Temporary Self-Exclusion: Take a break from the platform for 24 hours, 7 days, 30 days or longer, based on your needs.

For more information about our commitment and the resources available for responsible gaming, please visit our Responsible Gaming us.

9 Kiss shall not be liable for any direct, indirect, or consequential losses arising from the use of or inability to use the platform, including financial losses from gambling activity, service disruptions beyond our control, or failures of third-party equipment.

Account Closure by Member: You may request account closure 9 Kiss you at any time by contacting our support team. Prior to closure, any valid balance remaining in your account (once all wagering requirements have been met) will be returned to you via an approved payment method.

Account Closure by 9 Kiss: 9 Kiss reserves the right to suspend or close any member's account without prior notice in the event of a breach of these terms, suspected fraudulent activity, false registration information, or instructions from the relevant authorities. In such cases, any balance in the affected account may be withheld pending investigation.

If you have any complaint, concern, or dispute relating to your use of the platform 9 Kiss, we encourage you to reach out to our support team first. We are committed to resolving all complaints in a fair, transparent and timely manner.

How to Contact Us:

• Live Chat: Available 24/7 directly within the platform 9 Kiss — the fastest way to get an immediate response.
• Email: Send your complaint details to [email protected]. We will respond within 24 business hours.

When submitting a complaint, please provide your account number, full details of the issue, relevant screenshots or supporting evidence, and the resolution you are seeking. This will help the 9 Kiss resolve your complaint more quickly and effectively.

All disputes relating to the platform 9 Kiss and these Terms & Conditions are governed by the laws of Malaysia and subject to the jurisdiction of the relevant Malaysian courts. 9 Kiss and its members agree to endeavour to resolve all disputes through good-faith negotiation before bringing any matter before a court.

Language: These Terms & Conditions are provided in Bahasa Melayu for the convenience of our members 9 Kiss in Malaysia. In the event of any inconsistency or ambiguity in translations into other languages, the Malay version shall prevail.

Severability: If any provision of these Terms & Conditions is found to be invalid, unenforceable, or in conflict with applicable law, that provision shall be deemed severable from this Agreement. All remaining provisions shall continue in full force and effect.

Entire Agreement: These Terms & Conditions, together with the Privacy Policy and Responsible Gaming Policy 9 Kiss, constitute the entire agreement between you and 9 Kiss regarding the use of this platform, and supersedes all prior agreements, representations, or understandings relating to the same subject matter.

Transfer of Rights: You may not transfer your rights or obligations under these Terms & Conditions to any other party without prior written consent from 9 Kiss. 9 Kiss reserves the right to transfer these rights and obligations to a related entity or business successor without requiring your consent.